RecoverThisFile.com

1. Introduction

RecoverThisFile ("we," "our," or "us") provides file recovery services through our website at RecoverThisFile.com (the "Service"). This Privacy Policy describes how we collect, use, and share information when you use our Service.

By using RecoverThisFile, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

When you use our Service, we may collect certain personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include, but is not limited to:

• Email address (for Enterprise accounts)
• Name (for Enterprise accounts)
• Company or organization name (for Enterprise accounts)
• IP address and general location data
• Device information

2.2 Usage Data

We collect information on how the Service is accessed and used ("Usage Data"). This may include:

• Types of files processed (file formats only, not contents)
• Number of files processed
• Recovery success rates
• Features used
• Timestamp data

This information is collected to improve our Service and provide better customer support.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Process Your Files

RecoverThisFile operates using client-side processing, which means:

Our recovery technology uses:

• Local processing exclusively for all file operations
• Browser-based quantum simulation algorithms that operate entirely in your device's memory
• WebAssembly and other high-performance client-side technologies

For Enterprise solutions with on-premise deployment, all processing occurs within your organization's security perimeter with no external data transmission.

4. Data Security

The security of your data is important to us. While we strive to use commercially acceptable means to protect the limited personal information we collect, we cannot guarantee its absolute security. Our security measures include:

• End-to-end encryption for any communication with our servers
• Regular security assessments and penetration testing
• Limited data collection that minimizes security risks
• Employee training on security best practices
• Compliance with industry standards including ISO 27001, SOC 2, and GDPR

5. Data Retention

We retain the limited personal information and usage data we collect only as long as necessary to provide you with our Service and as required by law.

For Enterprise accounts, we retain account information for the duration of your subscription plus 30 days, unless a longer retention period is required by law.

As a reminder, we do not store your files or their contents. All file processing happens locally on your device.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information in the following circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related functions, or assist us in analyzing how our Service is used. These third parties have access only to the information needed to perform these tasks and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to correct inaccurate information
• The right to request deletion of your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the Contact Information section below.

8. Updates to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

RecoverThisFile, Inc.
123 Quantum Boulevard
Data Valley, CA 94123
[email protected]